Monday, November 15, 2010

Google voice interaction.

** UPDATE **
With the latest version of App, I provided an option to disable the call intercept and Contact lookup for selecting the number to dial. Using these options user can continue to use Google voice for their main day to day use and for placing call using Vonage user can use the dial destination from the app.
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Call using Vonage(CV) and Google voice(GV) application are similar that both intercept the outgoing call and do some internal operation and call some other number than the originally dialed one. If the user is using Google voice along with the Call using Vonage, user should configure both the app such that both dont process the same call automatically. E.g if GV is set to use for all calls and CV is set to use for International calls, then Dialing the international number would result in two calls and would confuse the user and phone. So what I would suggest is to set "Ask every time I make call" option in the GV (Menu->Settings->Making calls" and Uncheck "Always use Vonage for making international call" in CV. This will result in both the app prompting user how to proceed with the call.

If GV provides an option to let user not to use GV for international calls then user can configure GV for local calls and CV for international calls, unfortunately that option is not available in GV and hence the only option for proper calling is to set on GV to "Ask every time I make call"

Another option:

User can set the GV whatever setting as per their wish and uncheck the "Always use Vonage for making international call" in CV. With these setting use can use the phone dialer to dial out the calls using GV. And for the calls using Vonage, user can get into the CV application and use "Menu->Make Vonage Call" and enter the international number e.g. 0119144xxxxxx .

The first option would be for users who are using GV and CV equally and second option is for users who use more GV calls and few CV calls.

I plan to add soon contact lookup in the CV app to ease the dialing.

6 comments:

  1. I was trying to locate this app in the market (Canada) and have been unable to find it. Can you let me know how to locate it?

    Thanks,

    ReplyDelete
  2. HI Suryaprakash,

    Thank you very much for this apps. It works fine and very good call quality. You saved a lot for us.

    ReplyDelete
  3. I recently upgraded my Samsung captivate to Android 2.2.
    I don't find your app in android market.

    Before updating to 2.2 I tried using with 2.1
    It was really good.

    Any help in this regard would be really appreciated.

    ReplyDelete
  4. Hi Wayne,

    Vonage is using different server in US, Canada and UK. Since I am an US customer I have access to US account to test the app. If you are willing to share your Canada account credentials for few days I can enable the Canada Vonage support.

    Thanks
    Suriya.

    ReplyDelete
  5. Surya,

    I am sure it's a great app, but I am encountering serious issues while using this along with GV. Tried to follow the provided tips on this blog,still calls are failing and both apps intercept each other.

    Would you be able to provide any further directions.

    Praveen

    ReplyDelete