When I designed the Call using Vonage app, I had two choices either to create a standalone app or to create an integrated app. I thought and decided to have an integrated app, as this app is going to supplement a service to the dialer (i.e identify the international call and route through Vonage).
Based on that decision, I dont want user to launch the app by clicking the icon and dial a number from the app. What I want is user goes to their phone dialer app or phone contact app and dial a number or dial a contact. Once dialed Call using Vonage intercept and route the call automatically. So user dont have to learn how to dial using another app. Use the same dialer you are familier with and use the same contact app to manage your contacts and dialing.
Adding a contact lookup in the app is not a big deal, I want user to go to the Phones dialer/contact to dial. I discourage user to launch the "Call using Vonage" app to dial a number. Since most of the users used with iPhone, tends to go to the app to do some thing. Android is different where integration is possible. I love the powerfulness of the integrated platform.
If someone post me a valid scenario they cant be done with the phone's dialer/contact app and that can be done by having contact lookup within the app, next day there will be an update with Contact lookup in the app.
Some users mailed me about the missing contact lookup in the app, once I told them to use the dialer/Contact they loved to have that.
-Suriya.
I love it this way. Way to go. Excellent app with all right choices. Nothing to complain yet. I'll get back when I've any :)
ReplyDeleteThanks Suresh.
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